Level 2 System Administrator

  • Full Time
  • Nairobi
  • Posted 9 months ago

Altruist Technologies Limited

In the benefit of all

Job Background

Started in the year 2005, Altruist Technologies has emerged as a front runner in the Mobile Social Networking space in India, Indonesia & Nigeria and fast spreading to other similar geographies. Besides its flagship voice based mobile social network it runs jobsonphone, manages end to end the mobile/digital strategy for multiple media clients and brands, hosts and manages voice infrastructure for leading content owners and distributors. It has made successful forays into M-Governance, Handset based applications and a Video sharing platform.

Altruist has emerged as a proven company in the field of Voice and Web Based Value Added Services, Business Process Outsourcing , Information Technology and Interactive Communication solutions to Carrier, WASP, ISP, CSP and Corporate clients with its diligence, operations reviews, analysis of business prospects and interim management.

Altruist is the clear market leader in the social networking domain of the Indian MVAS market. It has got strong technology capabilities to provide an array of services in the MVAS space. Altruist has tie-ups with all leading Indian Telecom Operators and with a collective reach of over 55% of the total mobile subscribers.

The role – Level 2 System Administrator

  • Managing all IT aspects of a call center
  • Windows installation,
  • DNS,PRI, SIP configuration
  • Hardware and software configuration on server and client side
  • Configuring, managing and troubleshooting LAN and WAN connections
  • Maintaining incident reports

Requirements – Level 2 System Administrator

  • 4-6 years experience working in a busy call center
  • Great communication and interaction skills
  • Ability to work independently as well as in a team setup
  • Proven ability to handle multiple high priority tasks simultaneously
  • Ability to work day/night shifts
  • Relevant ICT certifications

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